Privacy Policy

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Last updated: July 31, 2024

Zap Lube and Car Wash, Inc. ("Zap", "us", "we", or "our") operates http://www.zapcarcare.com (the "Site"). Whenever this Privacy Policy uses use the term “Zap”, "We," "Us," or "Our," please note that we are referring to Zap Lube and Car Wash, Inc. and its affiliates jointly and severally. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. Our goal with this policy is to provide a simple and straightforward explanation of what information Zap collects from and about end users, and how we use and share that information. We value transparency and want to provide you with a clear and concise description of how we treat your Personal Information. We use your Personal Information only for providing services and products to you, to provide you with information and communications as described in this Privacy Policy, and for improving the Site. By providing any Personal Information or by using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Information Collection And Use

While using our Site or when you apply for membership in or a subscription to our Express Car Wash Club™, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, physical address, billing zip code, license plate number phone numberand email address ("Personal Information"). We also require that you provide us the registration of your vehicle which you register for our Express Car Wash Club™. When you make payments with a credit card or debit card, using our website or in-person, we also collect your credit or debit card information (card number,  expiration date and billing address), as applicable.  We may disclose Personal Information about you with service providers that help with our business activities, including our point of sale computer system vendors,  payment card processors, marketing and advertising vendors, and companies that help us improve our products and services

Log Data

Like many site operators, we also collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics and Segment that collect, monitor and analyze this Log Data. These entities use cookies, web beacons, and other technologies to collect information about your use of the services and other websites and online services, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. This information is used by Zap and these third parties to, among other things, analyze and track data, determine the popularity of certain features, and to better understand your online activity.

Communications

We or our third party vendors may use your Personal Information to contact you with newsletters, marketing or promotional materials, service notices, technical notices, updates, security alerts, support and administrative messages, and other information that is pertinent to your relationship with Zap. You may opt out of receiving marketing emails and/or SMS text messages from Zap by following the instructions in those emails and text messages. If you opt out of marketing and promotional communications, subject to limitations and exceptions provided by law, we may still send you other types of emails, such as those about your account or our service and support notices.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Our point of sale computer system and payment card processing vendor utilizes security standards which comport with PCI Data Security Standards (PCI DSS)  v3.2.1 to protect payment data.

Changes To This Privacy Policy

This Privacy Policy is effective as of June 22, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@zapcarcare.com.